Hannibal BPW wants your opinion on water

File photo.

The Hannibal Board of Public Works has hired GreatBlue Research, Inc. to conduct a customer satisfaction survey among residents.

The board released a survey Monday and is asking for honest opinions.

The survey is available both over the phone and online.

HBPW staff say the survey is 20 questions and takes less than 10 minutes to complete.

Public Relations Coordinator Kari Goodman says unlike previous water surveys, this year's will mainly focus on water service and water quality.

“I think our board has some pretty important decisions to make as far as our water is concerned over the next couple months. We wanted the survey to be in their hands so that they can kind of see what the community is thinking about our water service as a whole," said Goodman.

Goodman says the goal is for 100 businesses and 400 residents to respond to this year's survey.

The survey will be available for residents to take until February 23.

You can take the survey here.

The board expects to have the results by March.

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