UPDATED: June 13 at 10:45 p.m.
The Hancock County Board is yet to make a decision on bringing in the outside group Advanced Medical Transport, to help get the ambulance service back on track.
Residents and ambulance service personnel were concerned at the hefty price tag for AMT's service.
AMT representatives want people to know that if the board does vote to bring them in, they are open to suggestions.
"I think the concern is if they brought in an outside agency would they still have the option to voice their concerns, would their opinions matter and like I said our company is very community oriented so I don't think that would be an issue at all," Benjamin Brewer, clinical quality improvement manager for the company said.
During the meeting, there were some questions about AMT's financial history.
The company did acknowledge paying a government settlement for a dispute on services.
They say they were not at fault, but settled the claim to avoid legal fees.
Hancock County Board members and ambulance service personnel were on edge at Tuesday night's board meeting.
The board was deciding on whether or not to pay for consultants to help get the county's ambulance service up to code.
After a lengthy meeting, the board decided to table the issue pending a special meeting on June 13th.
At that time the board will meet with all ambulance service personnel to hear alternative ideas and measure progress.
In January, the Quincy Area EMS cited several problems with the Ambulance Service's emergency response vehicles.
A plan was then made to start making sure the ambulances were better equipped to meet requirements.
A few weeks later, officials found out the plan was not as far along as it should be.
The ambulance service's director, Perry Cameron, believes those funds could be better used.
"We are working with them and we will continue to work with them and IDPH, but as what you saw in there tonight, people are very passionate about what they do and about the patient care and the long term care of the patient we take care of," Cameron said.
The cost to have consultants come in will be $5,500 per week plus living expenses for up to six months.